Last updated: 14 November 2026

1. Who we are

This website, www.oceancomms.com (the "Site"), is operated by Ningbo Ocean Communications Equipment Co., Ltd. ("OCEANCOMM", "we", "us" or "our"), a company registered in Ningbo, Zhejiang, China, with its registered office at Room 311, No. 301 Jingu Road, Yinzhou District, Ningbo, Zhejiang, China. Unified Social Credit Code: 91330212MA2AHCC87G.

We supply and export fiber optic products to business customers and, through selected online channels, to individual buyers. We are the data controller for the personal data described in this policy.

You can contact us about privacy matters at info@oceancomm.cn, or by post at the address above.

2. What we collect

Information you give us. When you send an inquiry, request a quotation or catalogue, subscribe to our newsletter or place an order, we collect the details you enter: your name, email address, company name, country, telephone or WhatsApp number, the products you are interested in, quantities, the content of your message and any files you choose to send us (for example drawings or product lists).

Order information. If you place an order, we collect billing and delivery addresses, order contents, order value, payment status and correspondence relating to the order. Payment card details are entered directly with our payment providers; we do not receive or store full card numbers.

Information collected automatically. When you visit the Site, our server and analytics tools record technical data such as your IP address, browser type and version, device type, operating system, referring page, pages viewed and time of visit. We use cookies and similar technologies for this purpose — see section 5.

Information from third parties. If you contact us through a marketplace (for example Amazon, Mercado Libre or Shopee), we receive the order and contact details that the marketplace passes on to us. Where a marketplace acts as an independent controller of your data, its own privacy notice also applies to that transaction.

3. Why we use your information

We use personal data to:

• respond to inquiries and prepare quotations;
• supply products, arrange shipping and customs documentation and provide after-sales service;
• process payments and keep accounting and tax records;
• send newsletters and product updates where you have asked for them or where we are otherwise permitted to do so;
• improve the Site, understand which products and pages are most useful, and keep the Site secure;
• prevent and detect fraud, enforce our Terms and Conditions and comply with our legal obligations.

We do not sell your personal data.

4. Legal bases (EEA and UK visitors)

Where the EU General Data Protection Regulation (GDPR) or the UK GDPR applies, we rely on the following legal bases:

• Performance of a contract — to quote, supply and support the products you order.
• Legitimate interests — to answer business inquiries, keep the Site secure, prevent and detect fraud and improve our products and the Site, where those interests are not overridden by your fundamental rights and freedoms.
• Consent — for newsletter subscriptions and non-essential cookies. You may withdraw your consent at any time.
• Legal obligation — to retain invoices, customs and tax records.

5. Cookies

The Site uses cookies and similar technologies. Essential cookies keep the shopping cart, your session and the checkout working and remember your cookie choice; these cannot be disabled. Analytics cookies help us understand how visitors use the Site. You can block or delete cookies in your browser settings; however, if you block essential cookies, the cart and checkout may not work properly.

6. Who we share it with

We share personal data only where necessary, with:

• payment providers that process your payment;
• carriers, freight forwarders and customs brokers that deliver your order and clear it through customs;
• our manufacturing partners, where an OEM/ODM order requires us to produce goods to your specifications or artwork;
• IT and hosting providers that operate the Site and our email systems;
• analytics and advertising providers, where these are enabled;
• professional advisers, auditors and public authorities, where required by law or in order to establish, exercise or defend legal claims.

These parties receive only the data they need for their task. Where a provider processes data on our behalf, we require it to accept appropriate confidentiality and data-protection obligations.

7. International transfers

We operate from China and use service providers in other countries. Your data may therefore be transferred to, and processed in, countries whose data protection laws differ from those of your country, including China and the country where the Site is hosted (the United States). Where required, we use appropriate safeguards, such as standard contractual clauses or other lawful transfer mechanisms, and we transfer only what is necessary for the purposes described above.

8. How long we keep it

• Inquiry and quotation correspondence: up to 24 months after our last contact, so that we can resume work on a project if you return to us.
• Customer, order, invoice and customs records: for as long as Chinese accounting and tax law requires. Accounting vouchers and books are generally kept for 30 years, and commercial and customs records for at least 10 years.
• Newsletter subscriptions: until you unsubscribe, plus a short period needed to record the unsubscription.
• Server and analytics logs: normally up to 14 months.

9. Your rights

Subject to applicable law, you may ask us to:

• confirm whether we hold personal data about you and provide you with a copy;
• correct inaccurate data;
• delete data we no longer need;
• restrict or object to certain processing, including direct marketing;
• provide your data in a portable format;
• withdraw any consent you have given.

To exercise a right, email info@oceancomm.cn. We respond within one month and may ask you to verify your identity. If you are in the EEA or the UK, you also have the right to lodge a complaint with your local supervisory authority.

10. Security

We use technical and organisational measures to protect personal data, including encrypted transmission (HTTPS), access controls and limiting access to staff who need it. No method of transmission or storage is completely secure; if a breach affects your rights, we will notify you and the relevant authority as required by law.

11. Children

The Site is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to this policy

We may update this policy to reflect changes in our practices or in the law. The updated version will be posted on this page with a new date. Material changes affecting how we use your data will be announced by a notice on the Site or, where appropriate, by email.

13. Contact

Ningbo Ocean Communications Equipment Co., Ltd.

Room 311, No. 301 Jingu Road, Yinzhou District, Ningbo, Zhejiang, China

Email: info@oceancomm.cn | Phone / WhatsApp: +86 139 5781 9824